First steps

Your next step: Ring the Pflegekasse today (it is based at the health insurance fund) and apply informally for a Pflegegrad. Make a note of the date of the call. Then arrange a free advice appointment at the Pflegestützpunkt near you.

Your next step: Check your decision letter to see which Pflegegrad you have – and then claim every benefit that goes with it. A Pflegestützpunkt will work out free of charge what you are actually entitled to: Find a Pflegestützpunkt.

Your next step: Start a Pflegetagebuch today and tick the box on the application to say that you want the assessment report sent to you. If you would like to prepare for the appointment together with someone: Find a Pflegestützpunkt.

Your next step: Look for the Pflegestützpunkt in your Bezirk or Landkreis and make an appointment – find a Pflegestützpunkt. Write down your three most important questions beforehand.